Privacy Policy

Privacy Policy

Pivotal AI Group, LLC

Pivotal AI Group, LLC ("Pivotal AI Group", "PAIG", "we", "our", or "us") respects your privacy and is committed to protecting the information you share with us.

Information We Collect

We may collect the following information when you interact with our website, client portal, or enrollment forms:

• Name
• Business name
• Email address
• Phone number
• Business contact information
• Other information necessary to provide services within the Pivotal AI Group client network

How We Use Your Information

The information we collect may be used to:

• Provide access to AI-powered business automation services
• Communicate service updates and new feature announcements
• Send program announcements and updates
• Provide account notifications and support
• Improve our services and website functionality

Information Sharing

Pivotal AI Group does not sell, rent, or share personal information with third parties for marketing purposes. Information may be shared with trusted service providers only when necessary to operate our services (for example, communications platforms, CRM systems, or hosting providers).

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

Third-Party Links

Our website may contain links to third-party websites. Pivotal AI Group is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

Contact Information

Pivotal AI Group, LLC
Website: www.pivotalaigroup.com

Opt-In Consent

By providing your phone number through our website, client portal, or enrollment forms, you consent to receive SMS text messages from Pivotal AI Group regarding:

• Service updates and announcements
• AI system performance notifications
• Program updates
• Account notifications

Message Frequency

Message frequency may vary depending on program activity and account notifications.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and messaging plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

Once you opt out, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance with messaging services, reply:

You may also contact us at: [email protected]

Supported Carriers

SMS messaging services may be supported by most major U.S. wireless carriers, but delivery is not guaranteed and may vary depending on carrier network conditions.

Compliance

Pivotal AI Group complies with applicable messaging regulations including TCPA guidelines and messaging carrier requirements. Messages are only sent to individuals who have provided consent to receive communications.